New Zealand Web Hosting

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Frequently Asked Questions

  1. Can I have more than one domain name hosted in my web space?
  2. Can I have more than one web site in my allocated web space?
  3. Can I host a web site even if I have not purchased the domain name from you
  4. Can I host my web site with you even if I have purchased the domain name elsewhere?
  5. Can I upload and view my site prior to changing my nameservers?
  6. Do you allow MP3 files? Do you allow streaming of videos?
  7. Do you host web sites for customers who are not in New Zealand?
  8. Do your email-only options include webmail?
  9. Do your prices include Gst?
  10. How long after I place my order does it take for my web site to be live?
  11. How many MySQL Databases you get in Plan A?
  12. I was wondering if Plan A hosting included the domain name or do you have to pay extra on top of the Plan A cost?
  13. Please advise if your hosting service supports FrontPage Server Extensions
  14. Please could U tell me what scripts are pre-installed...example...joomla,
  15. What happens if the monthly Bandwidth is exceeded?
  16. What is the difference between domain name and a sub-domain?
  17. What version of cpanel do you run?

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Answers

  1. Can I have more than one domain name hosted in my web space?

    With the standard plans we offer you can have only one domain name hosted in your web space. Our Reseller plan allows you to host virtually unlimited domains in your web space.
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  2. Can I have more than one web site in my allocated web space?

    While you can point as many domain names as you like at your web space, you will need to have a seperate account for each web site you wish to host with us.
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  3. Can I host a web site even if I have not purchased the domain name from you

    Yes even if you have not purchased your domain name from us you can still have your web site hosted with us.
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  4. Can I host my web site with you even if I have purchased the domain name elsewhere?

    Yes you can your web site with us.
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  5. Can I upload and view my site prior to changing my nameservers?

    Yes you will have access to your web space as soon as your order has been processed, It only takes time for your domain name to be re-pointed to the correct address.
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  6. Do you allow MP3 files? Do you allow streaming of videos?

    Yes, we have no problem as long as those MP3’s and video files are legitimate. Please make sure you select the proper plan which allows it. We suggest a higher bandwidth and space plan because most likely, since its mp3s and videos they tend to be bigger files and once they are streamed they consume a lot of bandwidth
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  7. Do you host web sites for customers who are not in New Zealand?

    Yes we host web sites for customers all over the world
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  8. Do your email-only options include webmail?

    No sorry our e-mail only option is a simple forwarder to an existing e-mail address. If you require web-based e-mail with your domain name this service is available with any of our hosting plans.
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  9. Do your prices include Gst?

    Unlike other low cost hosting companies we show you the exact price your pay for the service we offer so yes all our prices on our site do include Gst.
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  10. How long after I place my order does it take for my web site to be live?

    Once you have changed your nameservers, allow up to 72 hours for the changes to take place.
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  11. How many MySQL Databases you get in Plan A?

    In all our plans your receive unlimited MySql Databases.
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  12. I was wondering if Plan A hosting included the domain name or do you have to pay extra on top of the Plan A cost?

    All hosting plans do not include the purchase of a domain name. This service is avialable for an additional fee of $44.95 per year incl. Gst
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  13. Please advise if your hosting service supports FrontPage Server Extensions

    Yes our hosting service supports FrontPage Server Extensions.
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  14. Please could U tell me what scripts are pre-installed...example...joomla,

    The following scripts are part of the Fantastico system that you can have automatically installed Navigation Fantastico Home Control Panel Home Blogs b2evolution Nucleus pMachine Free WordPress Content Management Drupal Geeklog Joomla Mambo Open Source PHP-Nuke phpWCMS phpWebSite Post-Nuke Siteframe TYPO3 Xoops Customer Relationship Crafty Syntax Live Help Help Center Live osTicket PerlDesk PHP Support Tickets Support Logic Helpdesk Support Services Manager Discussion Boards phpBB2 SMF E-Commerce CubeCart OS Commerce Zen Cart F.A.Q. FAQMasterFlex Guestbooks ViPER Guestbook Hosting Billing AccountLab Plus phpCOIN Image Galleries 4Images Gallery Coppermine Photo Gallery Gallery Mailing Lists PHPlist Polls and Surveys Advanced Poll phpESP PHPSurveyor Project Management dotProject PHProjekt Site Builders Soholaunch Pro Edition Templates Express Wiki TikiWiki PhpWiki Other Scripts Dew-NewPHPLinks Moodle Noahs Classifieds Open-Realty phpAdsNew PHPauction phpFormGenerator WebCalendar
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  15. What happens if the monthly Bandwidth is exceeded?

    You can view your monthly useage through your control panel, before your monthly usaage is exceeded you will recieve an e-mail warning you that you are going to exceed your usage. You can then simply upgrade your account to the next package.
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  16. What is the difference between domain name and a sub-domain?

    A domain name is http://yourdomainname.com and requires to be purchased from a domain name register (we offer this service) A Sub-domain name is a name you add to the front of a domain name. i.e. http://anyname.yourdomainname.com. Our standard web hosting plans allow you to add unlimited sub-domain names to the front of your domain name.
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  17. What version of cpanel do you run?

    We are running are running cpanel 8.5.3.
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All prices include Gst